It all began in 1777 when William Bass opened a brewery in Burton-on-Trent in the UK. Bass made its first significant move into the hotel industry in 1988, buying Holiday Inn International. By 2003 the business had changed from domestic brewer to international hospitality retailer and on 15 April InterContinental® Hotels Group PLC became a standalone hotel company listed on the London and New York stock exchanges.
In 1965, we launched HOLIDEX the world’s first computerised hotel reservation system. It was the first programme to connect directly with travel agents and airlines and received a major upgrade investment to become HOLIDEX PLUS in 2002.
Today HOLIDEX PLUS is the enabler for all of our booking channels handling over 800,000 reservations every day.
Holiday Inn Club Vacations is the result of a partnership between IHG and the family of Orange Lake Resorts. Like Holiday Inn, Orange Lake Resorts was founded by Kemmons Wilson and the Wilson family continue to own and operate the resorts today.
This picture shows Kemmons at the flagship resort in Orlando, Florida, adjacent to Walt Disney World Resort that was founded in 1982. This property is now among the largest single-site timeshare resorts in the world.
Launched in 1991, Holiday Inn Express is one of the fastest growing hotel brands in the world, geared towards the smart business or private traveller who appreciates value but doesn’t want to compromise on comfort and style.
The brand offers a straightforward, uncomplicated guest experience. There’s a clean, fresh room and our signature Free Express Start™ Breakfast where you might find sausages and baked beans in the UK, cinnamon rolls and bacon in the US, tortilla in Spain or traditional buns in China.
At Candlewood Suites hotels, everything about your stay is designed to be as flexible as you are. From full kitchens, comfortable recliners and large workspaces to free wireless, free gym and guest laundry, you’ll find all the things to feel at home, especially for longer stays. At the Candlewood Cupboard, guests can pick up a variety of food, beverages, and even toiletry items, all on the honor payment system. Available at over 300 locations in North America, our guests can live, work and relax on their own schedule.
IHG Academy is a global programme that provides local people in the places we operate with skills development and employment opportunities in one of the world’s largest hotel companies.
IHG Academy programmes partner IHG hotels with local community organisations and/or education providers, to offer formal training and work experience placements, giving participants the skills that come with real in-hotel experience.
Since the programme launched in 2006, over 10,000 people from all walks of life have benefited from IHG Academy programmes, including many who may find it harder to secure employment such as war veterans, homeless people or those living with a disability.
In 2012, we celebrated the 150th IHG Academy in China. The programme partnered with Pu'er University of South West China's Yunnan Province and Crowne Plaza® Xishuangbanna to train and develop hospitality and tourism managers. The IHG Academy continues to expand and we now have over 200 programmes across 45 countries.
IHG Green Engage is our online sustainability programme, and it allows us to design, build and run even greener hotels. The innovative and advanced system allows individual hotels to measure the impact to the environment from the day-to-day running of their hotel.
For example, Green Engage Hotels know their energy, water and waste usage and are provided with recommended actions, ideas and green solutions helping Green Engage Hotels to reduce energy by up to 25% per year.
In 2012 IHG showed the world what great delivery looks like when Holiday Inn & Holiday Inn Express became the Official Hotel Provider to the London 2012 Olympic and Paralympic Games.
Through our London 2012 secondment programme, 75 of our colleagues, showcased our hospitality expertise, dealing in everything from pressure testing the water system to helping assemble 17,000 beds.
72 inspirational colleagues were nominated as Olympic torchbearers and over 60,000 of our people ran, walked, swam and cycled more than 340,000km, raising $300,000 for our IHG Shelter in a Storm programme
Originally launched as Priority Club® Rewards in 1983, our loyalty programme is the oldest and largest in the industry.
In July 2013, during our 10th anniversary year as a standalone hotel company, we renamed the programme as IHG® Rewards Club and introduced improved benefits that, along with the scale and diversity of our brand family, shows why IHG® Rewards Club has been chosen by more travellers than any other hotel loyalty programme worldwide.